A little clarity goes a long way.
Straight answers for the moments that matter. Understand a signing request, resolve a blocked preparation, or check what happens next.
Getting started
Start in market studio to review available quote assets and build a token draft. Use Explore for verified hedge markets, or inspect a mint through the site search. Creator terminal is where allocation preferences live.
- No compatible wallet detected: install or enable a compatible Solana wallet, then reopen the connection dialog.
- Can I use mobile? The pages work on mobile; wallet detection and signing depend on your wallet’s browser environment.
- Do I need an account? Only account-owned preset storage requires sign-in. A wallet is needed for launch authorization.
Launch preparation
A blocked quote is intentional when parameters, permissions, or catalog support are missing. USDC launch execution is currently blocked. Selecting a catalog asset does not bypass verification.
An insufficient-balance error means your wallet cannot cover the checked amounts. The optional initial buy is separate from network fees and account rent. Review the current estimate and keep enough SOL for those costs.
- Metadata authorization rejected: no launch transaction is sent. Reopen preparation only if you intend to authorize publishing.
- Preparation expired or wallet changed: prepare again before signing.
- Simulation failed: do not approve a different transaction to bypass the error. Review the reported cause and current configuration.
Pending or partial transactions
A wallet approval, transaction submission, and onchain confirmation are different events. If a submitted signature exists, inspect it on a Solana explorer before attempting another launch.
For a multi-transaction launch, earlier stages may confirm even if a later stage fails. Closing the page or disconnecting your wallet does not undo them. A pending confirmation can still settle after the interface stops waiting.
- Keep the public mint, pool address, submitted signatures, and exact error message.
- Do not repeatedly sign new launches to resolve an uncertain result.
- A network fee may be charged for an onchain transaction even when execution fails.
Fees & allocation
Claim & Convert is disabled because fee-source and swap adapters are not connected. A connected wallet or saved allocation will not make an unavailable fee source claimable.
If allocation cannot be saved, check that SOL and USDC total exactly 100% and that you are signed into your hedge account. A wallet connection is not the same as account sign-in.
Pre-graduation and post-graduation fee sources are separate. A creator name, preset, or token holding does not prove authority to claim either.
Market data & artwork
An empty discovery board means no verified hedge markets were returned, or the active filters matched none. Unavailable volume, price, or fee data should not be treated as zero.
Use a full mint address when inspecting a token. Names and symbols can be copied by unrelated tokens. Indexed market data may lag the chain.
For an artwork upload issue, try a supported image file and finish the crop before continuing. IPFS publishing needs wallet message authorization and a working publishing connection. Already-published content may remain accessible even if a launch is canceled.
Security & incident reporting
Never share a recovery phrase, private key, password, access token, or wallet backup. hedge does not need these to inspect a public transaction. Reject any message or transaction you do not understand.
If you suspect a compromised wallet, stop signing and use your wallet provider’s official recovery and security guidance. Disconnecting a website alone does not revoke onchain permissions or recover lost funds.
No verified direct support or security-reporting channel is configured on this site yet. This page does not submit tickets. When a verified channel is published, include only public transaction identifiers and redact secrets from screenshots.
QUICK ANSWERS